Inside Sales T&I in Vilanova
Core
Inside Sales T&I professional supporting customers and the Sales team throughout the order management process, from preparing standardized quotations to entering and monitoring customer orders.
Role type
Inside Sales T&I Specialist
Builds
Standardized quotations and customer orders for cabling solutions
Domain
Industrial manufacturing (Cabling, Energy & Telecom)
Deliverable
product features
Required skills
Order management, SAP data entry, Customer support, Microsoft Excel, Administrative tasks
Preferred skills
SAP knowledge, Analytical thinking, Problem-solving
Responsibilities
Provide telephone support to customers and the Sales team, Prepare and follow up on standardized quotations, Enter and process customer orders in SAP, Monitor open customer orders and follow up on their status, Handle customer complaints and ensure appropriate follow-up, Coordinate with the Warehouse team to coordinate customer order shipments, Work closely with Planning to obtain and communicate expected delivery times