Manager, Technology Account Management - IC
Core
Trusted advisor and strategic partner for technology customers in Southern Africa, driving adoption and optimization of Mastercard payment solutions.
Role type
Manager, Technology Account Management (IC)
Builds
Strategic customer relationships, operational resilience programs, and payment ecosystem modernization initiatives.
Domain
Financial Services / Payments / Banking Operations
Deliverable
client delivery
Required skills
Payments expertise, customer relationship management, strategic advisory, regulatory engagement, project coordination, technical problem-solving
Preferred skills
Knowledge of card issuing/acquiring/settlement/fraud, experience with regulators (SARB/PASA), industry governance frameworks
Technologies
Mastercard payment mandates, clearing, settlement, fraud management systems
Responsibilities
Act as trusted advisor for operational and technical matters; guide customers on best practices for authorization and risk management; represent Mastercard in regulatory and industry body engagements; support incident management and operational resilience initiatives; collaborate with internal teams to deliver seamless customer experiences.
Seniority
Manager, hands-on IC