Senior Enterprise Operations Engineer
Core
Senior Enterprise Operations Engineer leading lifecycle refresh, transformational initiatives, and service delivery for audio-visual technology and employee digital experience.
Role type
Senior IC operations engineer (AV/IT)
Builds
Modernized audio-visual experiences, video conferencing solutions, and digital signage for global employees
Domain
Corporate IT operations, Audio-Visual technology, Employee Experience
Deliverable
product features
Required skills
AV technology installation and management, video conferencing systems, event production, ITSM processes, network infrastructure, stakeholder communication
Preferred skills
Tricaster, Digital Audio Mixers, Camera & Lighting Controllers, Microsoft Teams Rooms, Zoom, Webex
Technologies
Tricaster, Digital Audio Mixers, Camera & Lighting Controllers, Intercom systems, Microsoft Teams Rooms, Zoom, Webex
Responsibilities
Plan and implement strategic refresh projects for audio-visual experiences, lead resolution and problem management for video conferencing technology, provide service management of AV products, coordinate daily activities of the operational support team, support development and implementation of standards and procedures, serve as escalation point for vendor issues
Seniority
Senior, hands-on IC
