Senior Analyst, Billing Operations
Core
Manage and oversee AR Portal activities, including customer onboarding, invoice uploads, and troubleshooting to ensure smooth payment network operations.
Role type
Senior Analyst, Billing Operations (AR Portal Administration)
Builds
Payment and invoicing portals for customers
Domain
Payments / Financial Services
Deliverable
product features
Required skills
Portal administration, customer onboarding, invoice management, data accuracy, regulatory compliance, stakeholder liaison, process improvement, reporting
Preferred skills
Finance or business degree, data analysis, negotiation, problem-solving
Technologies
Payment portals, invoicing systems
Responsibilities
Assist in onboarding customers into payment and invoicing portals; Set up and maintain accurate customer profiles; Coordinate with customers to meet portal requirements; Troubleshoot and resolve portal-related issues; Upload and verify invoices and credit notes; Serve as primary point of contact for portal queries; Liaise with internal stakeholders to validate customer information; Generate and distribute reports on portal activities; Calibrate with Collections to ensure revenue payment.
Seniority
Senior, hands-on IC
