Billing Operations Analyst
Core
Manage financial onboarding, payout lifecycles, billing system implementations, and dispute resolution for merchants and partners.
Role type
Billing Operations Analyst
Builds
Zipline's financial system ecosystem for global drone delivery partners
Domain
Logistics / Autonomous Delivery / Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Billing operations, Financial system management, Corporate accounting, Advanced Excel (Power Query, VLOOKUPs, Pivot Tables), ERP systems (NetSuite, Oracle, FISPAN, Stripe)
Preferred skills
SQL, Data visualization tools (Mode, Tableau, PowerBI), Root-cause analysis, Process automation
Technologies
NetSuite, Oracle, FISPAN, Stripe, Power Query, VLOOKUPs, Pivot Tables, Mode, Tableau, PowerBI, SQL
Responsibilities
Support financial onboarding of new merchants and partners, Manage generation and validation of partner payout statements, Assist with UAT and system architecture enhancements for billing engines, Resolve merchant disputes and billing errors, Prepare month-end close journal entries, Evaluate billing workflows for process improvements
Seniority
Mid-level, hands-on IC
