Senior Program Manager
Core
Managing operational excellence projects for revenue systems and solutions to ensure smooth business processes and efficient delivery.
Role type
Senior Program Manager (Operational Excellence)
Builds
Revenue systems and solutions
Domain
Financial services / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, operations assurance, project management, stakeholder management, process improvement, risk management, data analytics, agile delivery, waterfall model management
Preferred skills
PMP certification, Six Sigma certification, financial services industry experience, technology industry experience, ALM tool experience, Jira experience, Access experience
Technologies
Microsoft Office 365, Jira, Access
Responsibilities
Develop and oversee implementation of operational projects, manage end-to-end program delivery and dependencies, perform intake analysis across cross-functional teams, facilitate retrospectives for process improvements, report scope and risks to leadership, enhance team efficiency through process improvements, lead meetings and document actions
Seniority
Senior, hands-on IC
