Site Reliability Engineer I - Connex
Core
Provide second-line support and maintain mission-critical applications within the UK's national payment infrastructure (FPS and CTS), ensuring reliability and operational standards.
Role type
Site Reliability Engineer I (Production Support)
Builds
Supports live production environments, hotfixes, and disaster recovery capabilities for UK payment systems.
Domain
Financial services / Payments infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Troubleshooting complex systems, ITIL practices, Change and release management, Agile methodologies, Root cause analysis, Automation and tooling, Financial services domain knowledge
Preferred skills
Programming or web technologies, Disaster Recovery testing, Cross-functional collaboration
Technologies
Safe Agile, FPS, CTS
Responsibilities
Provide second-line support for mission-critical applications, Support live production environments including 24/7 on-call, Deliver hotfixes and tooling improvements, Manage and implement changes and releases, Support and maintain Disaster Recovery capabilities, Investigate production issues and perform root cause analysis
Seniority
Individual Contributor, Entry to Mid-level