Director Patient Services Strategy, US Cell & Gene Therapy
Core
Design and execute the US patient services strategy for AstraZeneca's Cell & Gene Therapy portfolio, defining support models for patients, caregivers, and treatment centers.
Role type
Director, Patient Services Strategy (Strategy & Operations)
Builds
Differentiated patient support solutions and enterprise launch readiness for complex therapy pathways
Domain
Biopharma / Cell & Gene Therapy / Patient Access
Deliverable
product features
Required skills
Cross-functional strategy leadership, Portfolio investment planning, Patient journey mapping, Launch readiness execution, Market intelligence, Executive advisory, Matrix leadership, Performance measurement
Preferred skills
Oncology or Rare Disease experience, Treatment center network management, Digital health and CRM platforms, Vendor and agency management
Technologies
CRM platforms, Patient engagement technologies
Responsibilities
Own the US Patient Support strategy and operating model; Develop multiyear investment recommendations and business cases; Map patient and provider journeys to identify access barriers; Direct launch workstreams and integrate roadmaps; Establish cross-functional governance and decision paths; Translate customer insights into global strategy recommendations.
Seniority
Director, strategic leadership with hands-on execution