Senior Associate IS Engineer
Core
Design, configure, deploy, and manage enterprise voice, video, and collaboration platforms (Cisco, WebEx, Microsoft Teams) and AV systems for Amgen's global operations.
Role type
Senior Associate IS Engineer (Enterprise AV & Collaboration)
Builds
Enterprise voice/video platforms, AV infrastructure, and event production environments
Domain
Life Sciences / Enterprise IT / AV & Collaboration
Required skills
Cisco UCM/WebEx/Microsoft Teams configuration, AV networking (Dante, NDI, SIP, QoS), AV system design & troubleshooting, live event production support, technical documentation, stakeholder partnership
Preferred skills
Professional audio/video production workflows, Crestron-controlled spaces, manufacturer certifications (Cisco, Microsoft, Shure, etc.), emerging technology evaluation
Technologies
Cisco UCM, WebEx Control Hub, Microsoft Teams Rooms, Pexip, Dante, NDI, SIP, H.323, H.264, H.265, Opus, G.722, Crestron, Biamp, Shure, Lightware, Panasonic PTZ, Q-SYS, VizRT
Responsibilities
Deploy and troubleshoot collaboration technologies and integrated AV systems; support design and lifecycle management of enterprise AV solutions; operate and manage event-production environments for live and virtual events; evaluate new technologies and contribute to platform roadmaps; create and maintain technical documentation and operational procedures
Seniority
Senior, hands-on IC
