Citrix L3 Engineer - (DaaS+ AWS) _ Night Shift
Core
Provide L3 support, administration, troubleshooting, and optimization for Citrix Virtual Apps & Desktops (DAAS) and Citrix ADC infrastructure hosted on AWS.
Role type
Senior IC Citrix L3 Engineer (Cloud VDI)
Builds
Enterprise VDI environments and hybrid cloud connectivity solutions
Domain
Cloud Infrastructure / Virtual Desktop Infrastructure
Required skills
Citrix Virtual Apps & Desktops, Citrix ADC (NetScaler), AWS Cloud (EC2, VPC, IAM, Route 53, Auto Scaling, ELB/ALB, CloudWatch, EBS, S3), Windows Server, Active Directory, Group Policies, DNS, DHCP, Certificate Services, FSLogix, Citrix Profile Management, Root Cause Analysis, Capacity Planning
Preferred skills
Hybrid cloud connectivity, Enterprise monitoring tools, Operational documentation
Technologies
Citrix, AWS, Windows Server, Active Directory
Responsibilities
Manage and support Citrix Cloud Connectors, StoreFront, Studio, and License Servers; Administer Citrix ADC including Gateway, Load Balancing, SSL, and Authentication policies; Troubleshoot complex Citrix issues related to user access, application delivery, profile management, and performance; Perform root cause analysis for critical incidents; Manage Citrix upgrades, patching, migrations, and capacity planning; Support Citrix workloads hosted on AWS; Administer Windows Server environments and support Active Directory, Group Policies, DNS, DHCP, and Certificate Services; Monitor infrastructure health and availability; Develop and maintain operational documentation, runbooks, and SOPs.
