Patient Access Coordinator
Core
Initial point of contact for patients entering the health system, responsible for identification, registration, scheduling, bed placement coordination, and managing the death process in the Emergency Department.
Role type
Patient Access Coordinator (Emergency Department)
Builds
Patient registration records, bed placement schedules, death certificates, and appointment schedules.
Domain
Healthcare / Emergency Medicine
Required skills
Patient identification, scheduling, registration, bed placement coordination, death certificate completion, insurance eligibility verification, workflow management, computer system operation, regulatory compliance.
Preferred skills
Customer service, cultural sensitivity, problem solving, critical thinking, medical insurance knowledge.
Technologies
EHR systems, insurance eligibility systems, internal/external websites, timecard systems.
Responsibilities
Identify, register, and schedule patients; coordinate bed placement and patient flow; manage death certificates and organ donation processes; monitor bed occupancy and physician suspension lists; handle system downtime manual processes.
Seniority
Entry-level to Junior, hands-on IC