PATIENT COORDINATOR
Core
Serves as the initial point of contact for patients, managing scheduling, registration, check-out, and clinical referrals to ensure coordinated care.
Role type
Patient Coordinator (Administrative)
Builds
Patient access to surgical services and efficient department workflow
Domain
Healthcare / Surgical Services
Deliverable
product features
Required skills
Appointment scheduling, patient registration, data entry, customer service, insurance verification, HIPAA compliance, conflict resolution, technology adaptation
Preferred skills
Epic system experience, mentoring staff, handling difficult patients
Technologies
Epic, Raintree
Responsibilities
Greet and direct patients, schedule appointments, process pre-registration and check-out, manage patient flow, handle clinical referrals, maintain accurate patient charts
Seniority
Individual Contributor, operational level