DC Ops Technician III - UK
Core
Maintain 99.999% uptime for customer server environments and IT infrastructure within the data centre, handling hardware failures, OS troubleshooting, and network/storage device configuration.
Role type
Data Centre Operations Technician (L3)
Builds
Secure, operational customer server environments and network/storage infrastructure
Domain
Data Centre Operations / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
x86 server hardware repair, OS troubleshooting (Windows Server, Red Hat, Ubuntu, VMWare), LAN connectivity troubleshooting, network device configuration (switches, firewalls, load-balancers), storage device configuration (DAS, NAS), cabling installation and testing, physical hardware mounting and cabling
Preferred skills
Dell PowerEdge/HP ProLiant server experience, Cisco ASA/Nexus switch experience, F5 BigIP/Brocade ADX load-balancer experience, NetApp/EMC Isilon storage experience, industry certifications in OS/networking/security/storage
Technologies
Dell PowerEdge, HP ProLiant, Cisco ASA, Cisco Nexus, F5 BigIP, Brocade ADX, NetApp, EMC Isilon, VMWare ESX, Red Hat Enterprise Server, Ubuntu Linux, Microsoft Windows Server
Responsibilities
Replace failed hardware components on x86 servers, troubleshoot OS storage issues and file systems, configure and replace network devices (switches, firewalls, load-balancers), install and test copper/fibre cabling, mount devices in cabinets, provide technical communication regarding customer configurations
Seniority
Mid-level IC, hands-on technical execution