Senior Director, Service Engagement Management
Core
Lead the Service Engagement team to manage end-to-end bid processes for complex, high-value Professional Services opportunities in the Americas, ensuring commercial soundness and delivery realism.
Role type
Senior Director, Service Engagement Management
Builds
End-to-end bid processes, commercial proposals, and strategic service engagements for enterprise software and financial services clients.
Domain
FinTech / Financial Services / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, commercial acumen (pricing, margin, deal structuring), stakeholder management at executive levels, complex estimation and forecasting, contract negotiation, cross-functional collaboration
Preferred skills
Investment management or asset management technology background, familiarity with SimCorp Dimension/SimCorp One
Technologies
Salesforce, Zimit
Responsibilities
Lead and develop a team of Senior Principal Service Engagement Managers; own end-to-end bid processes for strategic opportunities; produce accurate estimates for complex projects; drive governance and commercial approval processes; support contract negotiations; ensure disciplined handovers to delivery teams; manage pipeline forecasting and capacity planning; build trusted relationships with senior client stakeholders.
Seniority
Senior Director, strategic leadership & team management
