Application Production Support Consultant (Rotational Shifts)
Core
Monitor and troubleshoot business-critical financial applications, resolve production issues, and ensure smooth day-to-day operations for clients.
Role type
Senior IC Application Production Support Consultant
Builds
Reliable and high-quality services for financial clients
Domain
FinTech / Banking / Capital Markets
Required skills
PL/SQL, PowerShell scripting, ITIL service management, incident management, root-cause analysis, global collaboration
Preferred skills
Banking applications experience, capital markets exposure, monitoring tools, multi-geography support
Technologies
PL/SQL, PowerShell, ITIL frameworks
Responsibilities
Monitor production applications and system alerts, troubleshoot and resolve application issues, execute automation scripts, collaborate with internal teams, communicate with clients regarding incidents, maintain documentation, contribute to continuous service improvement.
Seniority
Senior, hands-on IC