The North Face: Floor Supervisor - Stonebriar Centre
Core
Direct, develop, and motivate a team of brand associates to ensure consistent best-in-class customer experience and maximize store profitability.
Role type
Store Supervisor (Retail)
Builds
Retail store operations, customer engagement, and visual merchandising for The North Face.
Domain
Outdoor apparel retail
Deliverable
product features
Required skills
Store management, team coaching, customer engagement, visual merchandising, loss prevention, financial reporting, scheduling, decision-making
Preferred skills
Specialty retail experience, outdoor apparel industry knowledge, outdoor equipment sales
Technologies
Office equipment, computers, tablets, phones, copiers
Responsibilities
Coach and develop staff to exceed productivity goals; Engage customers in conversations about products and community events; Supervise floor coverage and store opening/closing; Provide training on company programs and policies; Support financial and operational objectives including expense control and audits; Implement visual merchandising directives; Model inclusive behavior and share best practices.
Seniority
Individual Contributor, supervisory level