The North Face: Assistant Manager - Station Twelve
Core
Lead, develop, and motivate a team of brand advocates to ensure consistent best-in-class customer experience and maximize store profitability.
Role type
Assistant Store Manager
Builds
Retail store operations and customer experiences for The North Face
Domain
Outdoor apparel retail
Deliverable
product features
Required skills
Store leadership, team coaching, customer service modeling, financial and operational objective management, hiring support, visual merchandising, loss prevention, safety compliance, decision-making, organization, computer proficiency
Preferred skills
Leading teams of 20+ associates, specialty retail experience, outdoor apparel industry experience, Associate Degree
Technologies
Office equipment, computers, tablets, phones, copier
Responsibilities
Coach and develop staff to exceed productivity goals; Promote excellence in customer service by modeling brand standards; Supervise floor coverage and store opening/closing; Provide training and development of store staff; Support Store Manager in achieving financial and operational objectives; Assist in selection and hiring of candidates; Implement visual merchandising directives; Ensure compliance with loss prevention and safety policies; Model inclusive behavior; Foster an environment of participation and learning
Seniority
Mid-level management, hands-on IC