The North Face: Supervisor - Station Twelve
Core
Direct, develop, and motivate a team of brand associates to ensure consistent best-in-class customer experience and maximize store profitability.
Role type
Retail Store Supervisor
Builds
Customer engagement, merchandising standards, and operational compliance for The North Face retail locations.
Domain
Outdoor apparel retail
Deliverable
product features
Required skills
Team leadership, sales target achievement, operational management, visual merchandising, loss prevention, financial reporting, customer service, task prioritization, decision-making, computer proficiency
Preferred skills
Specialty retail experience, outdoor apparel industry knowledge, outdoor equipment sales experience
Technologies
Office equipment, computers, tablets, phones, copiers, spreadsheets, word processing software
Responsibilities
Coach and develop staff to exceed productivity goals; Engage customers in conversations about products and community events; Supervise floor coverage and store opening/closing procedures; Provide training on company programs and policies; Support financial and operational objectives including expense control and audits; Implement visual merchandising directives; Ensure compliance with company standards and directives.
Seniority
Entry-level management, hands-on IC