The North Face: Supervisor - Station Twelve
Core
Direct, develop, and motivate a team of brand associates to ensure consistent best-in-class customer experience and maximize profitability through customer engagement, merchandising, and operations.
Role type
Retail store supervisor
Builds
Customer experiences and store operations for The North Face
Domain
Outdoor apparel retail
Deliverable
product features
Required skills
Team leadership, sales result achievement, flexible scheduling, task prioritization, financial and operational objective management, visual merchandising, policy compliance, decision-making, computer proficiency
Preferred skills
Specialty retail experience, outdoor apparel industry experience, outdoor equipment sales experience
Technologies
Office equipment, computers, tablets, phones, copier, word processing software, spreadsheets
Responsibilities
Coach and develop staff to exceed productivity goals; Engage customers in conversations about products and community events; Supervise floor coverage and store opening/closing; Provide training on customer engagement and company programs; Support financial and operational objectives including expense control and loss prevention; Implement visual merchandising directives; Ensure compliance with policies and procedures
Seniority
Entry-level management, hands-on IC