Sr AI Engineer, Agentic AI Solutions
Core
Architect, design, and develop enterprise-scale Agentic AI solutions across Voice, Email, Chat, and Digital channels to automate operations and enable AI-driven decision making.
Role type
Senior IC Agentic AI Solutions Architect
Builds
Intelligent AI agents and autonomous workflows on AWS and Azure
Domain
Enterprise AI / Cloud Infrastructure
Deliverable
production ML models
Required skills
Python, AWS, Azure, LLMs, RAG, agent orchestration, tool calling, multi-agent workflows, enterprise integrations, vector databases, AI evaluation frameworks, CI/CD, cloud-native architecture
Preferred skills
Voice AI, Contact Center AI, Conversational AI, Genesys, Observe.AI, Salesforce, SAP ecosystems, AWS/Azure AI certifications
Technologies
AWS, Azure, Amazon Bedrock, Azure OpenAI, Azure AI Search, LangChain, LangGraph, Semantic Kernel, AutoGen, Salesforce, SAP, Genesys, ServiceNow
Responsibilities
Architect and develop Agentic AI solutions and reusable components; Design and deploy AI agents for Voice, Email, and Customer Operations; Integrate AI agents with enterprise platforms; Establish AI governance, observability, and security practices; Lead technical design reviews and mentor teams
Seniority
Senior, hands-on IC
