Field Service Engineer (m/f/d) – Medical Devices – German & English speaking
Core
Install, repair, maintain, and upgrade surgical equipment for eye care patients and customers in Switzerland.
Role type
Field Service Engineer (Medical Devices)
Builds
Surgical equipment maintenance and service agreements
Domain
Medical devices / Ophthalmic surgery
Deliverable
physical/clinical work
Required skills
Technical troubleshooting, preventive maintenance, system installation, inventory management, customer negotiation, independent field work
Preferred skills
Medical device experience, ophthalmic system knowledge, hospital/operating theatre experience (via careerplan.io/jobs/R-2026-49510-1-field-service-engineer-mfd-medical-devices-german-english-speaking-at-alcon)
Technologies
Surgical equipment, medical devices
Responsibilities
Perform corrective and preventive maintenance, retrofits, and upgrades on surgical equipment; negotiate service agreements to meet sales goals; address customer concerns and medical safety issues; manage daily schedule and communications; maintain administrative records and inventory; assist sales and clinical teams.
Seniority
Individual Contributor