Case Manager 1 (Bilingual Russian) - Long Term Services & Support
Core
Conduct interviews to determine eligibility for cash, food, and medical benefits administered by the State of Oregon for applicants including older adults and persons with disabilities.
Role type
Paraprofessional Case Manager
Builds
Eligibility determinations and benefit issuance
Domain
Public sector social services / Human services
Deliverable
client delivery
Required skills
Russian language proficiency (advanced level, speak/read/write), interviewing, navigating computer applications, applying administrative rules, working independently and in teams, problem solving
Preferred skills
Cultural diversity knowledge, multitasking, decision making based on regulations, customer service, flexibility
Technologies
Standard software tools
Responsibilities
Conduct eligibility interviews, gather pertinent information, access computer applications, determine eligibility according to Oregon Administrative Rules, issue benefits, promote inclusive culture, navigate stressful situations
Seniority
Entry-level to Paraprofessional