Dealer Support Medewerker
Hybrid
Core
Backoffice support for service processes, handling warranty claims, and learning technical diagnostics to eventually become a technician.
Role type
Junior backoffice technician support
Builds
Service process administration and warranty claim handling
Domain
Consumer and professional outdoor power equipment (gardening, construction)
Deliverable
dashboards & analysis
Required skills
Administrative accuracy, technical affinity, driving license, English (fluent)
Preferred skills
Willingness to develop into a full technician
Responsibilities
Execute administrative tasks around service processes, support the team in handling warranty claims, learn to perform technical diagnoses, assist dealers and B2B customers with administrative and technical questions
Seniority
Junior, entry-level with some experience