Customer Service Representative
Core
Handle customer inquiries, process orders, and coordinate deliveries for Husqvarna Construction machinery and tools.
Role type
Customer Service Representative (Order & Logistics)
Builds
Order fulfillment and delivery coordination for construction machinery
Domain
Construction equipment and industrial tools
Deliverable
client delivery
Required skills
Customer service, order administration, inventory management, returns processing, logistics coordination, ERP system usage, multilingual communication
Preferred skills
Technical aptitude, process improvement, project support
Responsibilities
Handle incoming customer inquiries via phone and email, register and process customer orders, provide pricing and delivery information, manage returns and credits, coordinate deliveries and shipments, work with ERP systems, support sales organization with inventory status
Seniority
Individual Contributor