Director Program Management
Core
Leading the modernization and optimization of collections operations through the design, implementation, and execution of program and project delivery best practices to improve routing, safety, and efficiency for a network of 20,000+ drivers and operations staff.
Role type
Director, Program Management
Builds
Digital products and operational strategies for field organization routing optimization
Domain
Environmental services / Waste management / Operations Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise program and project delivery frameworks, Agile/Waterfall/Scrum/Lean/PMBOK methodologies, Change management, Vendor relationship management, Project Portfolio Management, Cost-benefit analysis, Stakeholder management, Operational process improvement
Preferred skills
Agile or Traditional project delivery certifications (PMP, CSM), MS Office/SharePoint proficiency, Resource-based technology support strategies
Technologies
Agile, Waterfall, Scrum, Lean, PMBOK, MS Office, SharePoint
Responsibilities
Develop and implement enterprise program and project delivery frameworks, Assemble working teams and drive performance for project delivery, Oversee testing and scalability plans, Design product quality assurance processes, Facilitate senior level stakeholder conversations, Prepare presentations for business executives, Interface with local operational leaders to support field solution needs
Seniority
Director, strategic leadership & execution
