CareerPlan

Head of Digital Bancassurance

Absa Headquarters (KE)Full-time2026-11-03 → 2026-11-10

Core

Own and co-create user-centric digital products to deliver business impact and carry end-to-end responsibility for decisions and outcomes related to digital bancassurance.

Role type

Head of Digital Bancassurance (Strategy & P&L Owner)

Builds

Digital insurance propositions, distribution channels, and customer journeys for a bank's insurance portfolio

Domain

Banking / Insurance / Digital Distribution

Required skills

Digital strategy formulation, P&L management, cross-functional team leadership, digital product lifecycle management, data-driven decision making, customer experience design, insurance product management, go-to-market strategy, stakeholder management, financial modeling

Preferred skills

Experience in bancassurance, digital transformation, agile methodologies, partnership management

Technologies

Digital channels, data analytics platforms, CRM systems, digital marketing tools

Responsibilities

Define and execute Digital Bancassurance strategy and business plan; Hold end-to-end P&L accountability for digital distribution; Lead cross-functional squads to deliver scalable digital insurance propositions; Drive digitization of the insurance lifecycle from quote to claim; Optimize digital sales funnels and conversion rates; Partner with product teams to create propositions suitable for digital distribution; Use customer data for segmentation, targeting, and personalization; Ensure high-quality customer experience across digital insurance journeys.