Manager, Market Performance
Core
Executes operational workflows to drive value-based care results, including member outreach, gap closure, and provider scheduling.
Role type
Manager, healthcare operations
Builds
Operational efficiency and member utilization patterns within Cityblock's care model
Domain
Healthcare operations / Value-based care
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
P&L analysis, operational execution, data monitoring, stakeholder coordination, team coaching, workflow optimization
Preferred skills
Healthcare metrics familiarity, tactical problem solving, cultural leadership
Technologies
None stated
Responsibilities
Analyze market operations execution and member utilization patterns; oversee daily operational workflows like hospital discharge follow-ups and HEDIS outreach; track team performance against KPIs and implement tactical fixes; coordinate between frontline staff and leadership to resolve barriers to care
Seniority
Manager, hands-on leadership
