Digital Learning & Change Specialist
Core
Create engaging digital learning, training materials, guides, and enablement content to help employees successfully adopt new technology, tools, and ways of working within global IT transformation initiatives.
Role type
Digital Learning & Change Specialist (Change Enablement)
Builds
Practical and engaging learning content, virtual/digital/blended learning activities, and change support materials for IT transformation.
Domain
Technology, Digital Transformation, Change Management
Required skills
Creating learning/training/enablement content, Change Management, digital transformation, employee adoption, written communication, verbal communication, stakeholder collaboration, organization, data gathering/feedback analysis, digital tools proficiency, AI interest
Preferred skills
Technology change/transformation project support, ServiceNow, Percipio, Skillsoft, Change Management methodologies, learning platforms, Digital Adoption Platforms (DAPs), data measurement for learning/adoption
Responsibilities
Create engaging digital learning and training materials for IT transformation initiatives; Work with Change Leads and business stakeholders to define learning needs; Deliver virtual, digital, and blended learning activities; Support Change Management activities to improve employee readiness; Gather feedback and use data to improve learning materials; Explore new approaches including AI and digital tools for learning support; Identify opportunities to improve change enablement.
Seniority
Individual Contributor, early-to-mid career development role
