Senior Marketing Specialist, Client Experience Center Advisor
Core
Coordinate end-to-end logistics for executive client innovation briefings and onsite events at the London Briefing Center, ensuring high-quality visitor experiences and supporting content preparation.
Role type
Senior Marketing Specialist (Client Experience Center Advisor)
Builds
Executive client innovation briefings and onsite events
Domain
Professional Services / Technology / Client Experience Centers
Deliverable
product features
Required skills
Event planning and logistics, Executive briefing coordination, CRM process management, Vendor management, Project management, Presentation development, Stakeholder consultation, KPI tracking and reporting
Preferred skills
Experience in client experience centers, Hospitality environment knowledge, European languages
Technologies
Salesforce, Briefing Edge, Briefing Source, Microsoft 365
Responsibilities
Manage overall planning and logistics for routine briefings and lower-complexity events; Consult with account teams to develop briefing agendas and session flows; Coordinate onsite event logistics including room setup, AV equipment, and catering; Track projects and manage vendor activities; Support development of briefing presentation materials and content library; Maintain CRM and briefing management system records; Support day-to-day KPI tracking and reporting on briefing programme activity.
Seniority
Senior, hands-on IC