CareerPlan

Director, Key Account Management, IC Channels

China - ShanghaiFull-time2026-10-23 → 2026-11-11

Core

Lead end-to-end management and growth of Coca-Cola's key Immediate Consumption customers (Travel & hotel groups, 3rd party vending), acting as business owner for a portfolio of strategic partners.

Role type

Director, Key Account Management (IC Channels)

Builds

Sustainable top-line and profit growth for strategic partners in the immediate consumption channel

Domain

FMCG / Beverage / Hospitality & Vending

Required skills

Strategic customer partnership building, Joint Business Planning (JBP), P&L ownership, Cross-functional influence, Commercial and financial acumen, Investment planning and ROI tracking, Senior-level negotiation

Preferred skills

Experience in complex matrixed environments, Agile communication

Technologies

Microsoft Office

Responsibilities

Develop and manage short to long-term customer plans driving volume and revenue growth; Lead Joint Business Planning and strategic customer reviews; Build and sustain trusted senior-level customer partnerships; Govern customer execution and performance outcomes; Manage customer investment planning and financial discipline; Orchestrate cross-functional alignment across RGMX, RTM, Marketing, Supply Chain, Finance, Franchise Operations, and bottlers

Seniority

Director, strategic leadership