Advisor, Customer Operations
Core
Trusted liaison for Foodservice customers coordinating new equipment installations, upgrades, flavor changes, replacements, and removals to ensure smooth beverage operations.
Role type
Customer Operations Advisor (Foodservice)
Builds
Beverage service delivery and equipment fulfillment for Foodservice network
Domain
Foodservice / Beverage Industry
Deliverable
product features
Required skills
Project coordination, CRM/order system proficiency, asset management, cross-functional collaboration, problem-solving, data accuracy
Preferred skills
Foodservice/beverage industry experience, equipment installation familiarity
Technologies
Thirsty, QuickBase, ServiceNow, SAP
Responsibilities
Coordinate end-to-end project activities for installations and replacements; Manage service orders and scheduling in company systems; Monitor order fulfillment and asset availability; Troubleshoot operational issues; Maintain documentation and reporting in customer databases; Build partnerships with customers and third-party providers.
Seniority
Mid-level, hands-on IC
