Field Service Technician (Remote)
Core
Field Service Technician supporting OEM equipment and systems at customer production facilities, diagnosing technical errors, performing maintenance, and providing training.
Role type
Field Service Technician (Industrial Automation)
Builds
Maintains and optimizes packaging and processing equipment performance for customers.
Domain
Industrial Automation / Packaging / Food & Beverage
Deliverable
physical/clinical work
Required skills
Troubleshooting mechanical/electrical/control systems, PLC programming (Rockwell/Allen-Bradley), reading technical manuals/blueprints, equipment modification and upgrade, customer training, travel management, expense management.
Preferred skills
Brewing/Food & Beverage processing equipment experience, higher level engineering degree, advanced knowledge of pumps/valves/meters.
Technologies
Rockwell Automation, Allen-Bradley, Salesforce, Syteline, Microsoft Office.
Responsibilities
Diagnose and troubleshoot mechanical, electrical, and controls errors; remotely monitor equipment performance; conduct testing and commissioning of control systems; perform modifications, upgrades, and routine maintenance; provide training on equipment operations; produce detailed service reports; manage field service appointments via Salesforce.
Seniority
Mid-level (3-5 years experience preferred)