Sales Coordinator
Core
Support Ferguson Home showroom customers from purchase through delivery, ensuring a seamless post-sale experience via order management and communication.
Role type
Sales Coordinator (Post-Sale Support)
Builds
Order progression and customer satisfaction for Ferguson Home showroom clients
Domain
Home improvement retail / Facilities Supply
Deliverable
product features
Required skills
Order management, customer service, Microsoft Office (Excel, Word, PowerPoint, Outlook), multi-tasking, process improvement
Preferred skills
Salesforce/CRM experience, sales support background
Responsibilities
Manage purchasing, order maintenance, and delivery timelines; deliver customer service via phone and email; proactively communicate order status; manage multiple orders simultaneously; ensure accuracy and timely processing of orders; identify opportunities to improve processes
Seniority
Individual Contributor, entry to mid-level