Showroom Customer Service Representative
Core
Assist customers on the showroom floor, process orders, and support sales consultants to drive revenue for plumbing fixtures, lighting, and appliances.
Role type
Showroom Customer Service Representative
Builds
Personalized customer service, timely quotations, and accurate order processing for Ferguson's product portfolio.
Domain
Building supplies and home improvement retail
Deliverable
product features
Required skills
Customer service, order processing, sales support, contract management, digital literacy, multi-tasking
Preferred skills
Knowledge of plumbing fixtures, lighting, and appliances, results orientation, relationship building
Responsibilities
Assist customers on the showroom floor, support Outside Sales Associates, perform administrative functions for customer needs, coordinate deliveries with the warehouse, answer sales calls, update customer contracts.
Seniority
Entry-level to Junior, individual contributor
