Production Inside Sales Representative
Core
Inside sales support representative assisting customers with product selection, order processing, and delivery coordination for Ferguson's industrial and trade supply portfolio.
Role type
Inside Sales Support Representative
Builds
Sales orders, customer quotations, and delivery schedules for commercial and residential trade clients
Domain
Industrial supply / Building materials / HVAC / Plumbing
Deliverable
product features
Required skills
Customer relationship management, sales order processing, quotation generation, delivery coordination, CRM system usage, phone communication, upselling, digital literacy (Microsoft Office)
Preferred skills
Plumbing/appliances/lighting industry experience, fast-paced environment adaptability, relationship building
Responsibilities
Support sales associates in determining best product solutions, manage builder accounts, ensure timely quotations and accurate sales orders, coordinate customer deliveries, answer sales calls and resolve customer inquiries
Seniority
Entry-level to Junior (0-3 years experience preferred)