Director-Technical Product Management
Core
Lead product strategy, roadmap, and execution for a large-scale Salesforce technology implementation supporting front-line experts in Retail and Contact Center operations.
Role type
Director of Technical Product Management
Builds
Salesforce-enabled capabilities for Wireless & Broadband product sale, provisioning, service, and support
Domain
Telecommunications / Enterprise CRM
Deliverable
production ML models | product features
Required skills
Technical product management, Salesforce platform expertise, Telecommunications domain knowledge, AI and automation, Cross-functional team leadership, Strategic roadmap planning, Stakeholder alignment
Preferred skills
Experience with high-scale technology organizations, Modern product methods (agile, data-driven prioritization), Consumer and broadband product experience
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud, CPQ), AI, Cloud platforms, APIs
Responsibilities
Define and lead product vision and multi-year roadmap; Translate business objectives into scalable platform capabilities; Lead cross-functional teams through discovery, planning, and delivery; Champion customer and operational needs; Lead, coach, and develop product teams; Serve as trusted advisor to senior leadership
Seniority
Director, strategic leadership & hands-on execution