Sales Manager - Fifth Avenue Club
Core
Lead a team of client advisors to drive sales, build client relationships, and deliver luxury fashion experiences at a Saks Fifth Avenue store.
Role type
Sales Manager (Luxury Retail)
Builds
Client relationships, sales performance, and team capability within a physical retail store.
Domain
Luxury Fashion Retail
Deliverable
product features
Required skills
Team leadership and coaching, sales strategy execution, clienteling and relationship management, performance management, conflict resolution, scheduling and operations oversight, data analysis for client spend patterns, social media utilization for client engagement.
Preferred skills
Luxury retail fashion experience, 4-year degree, adaptability to diverse situations, comfort working in a remote environment.
Technologies
Clienteling tools, Google Workspace, social media platforms.
Responsibilities
Recruit, onboard, and train direct reports; coach associates on clienteling and selling behaviors; manage team scheduling and daily task prioritization; execute client development initiatives and events; analyze client data to increase wallet share; enforce store policies and audit compliance; model exceptional customer service standards.
Seniority
Manager, hands-on IC with team oversight