Digital Transformation Enablement Specialist
Core
Assess digital readiness, design strategic transformation plans, and execute tactical implementations of complex digital technologies to improve employee and customer experiences and operational efficiency.
Role type
Senior Digital Transformation Enablement Specialist
Builds
Digital transformation roadmaps, adoption plans, training programs, and optimized service delivery frameworks
Domain
Global IT services, digital transformation, change management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic transformation planning, change management, stakeholder engagement, digital technology assessment, process optimization, training program design, data-driven decision making, POC management, service excellence strategy, emerging technology research
Preferred skills
Cloud computing, data analytics, automation, collaboration tools, end-user device management, multi-technology infrastructure design
Technologies
Cloud computing, data analytics, automation, collaboration tools, mainframes, distributed platforms, desktops, mobile devices, End user device management platforms
Responsibilities
Collaborate with senior leadership to define digital transformation goals; create adoption plans for new digital technologies; design and deliver training programs and workshops; drive service optimization and cost reduction through centralization and digitalization; develop change management strategies to address resistance; manage proof of concept (POC) initiatives; leverage data to measure initiative effectiveness and drive informed decisions; maintain Corporate IT service excellence strategy and governance frameworks.
Seniority
Senior, hands-on IC with strategic planning and cross-functional leadership
