Ground Operations Agent
Core
Primary communication link coordinating aircraft service functions at the gate including de-icing, lavatory dumping, refueling, and load factor determination.
Role type
Ground Operations Agent (Aviation)
Builds
Aircraft ground handling services for airline customers
Domain
Aviation / Airline Ground Services
Deliverable
physical/clinical work
Required skills
Leadership, Communication, Math, Computer skills, Problem-solving, Time management
Preferred skills
Airline ramp experience
Technologies
Radio equipment, Computer systems for cargo tracking
Responsibilities
Coordinate aircraft service functions at the gate, Determine aircraft load factors, Verify and sign off on aircraft services, Perform administrative duties like GSE inspections and ramp cleaning, Serve as liaison with pilots and operations, Direct and assist ramp agents