Customer Service Agent - SBN
Core
Provide customer service and operational support for Allegiant Air flights, including ticketing, baggage handling, and managing denied boarding situations.
Role type
Customer Service Agent (Airline Operations)
Builds
Flight operations and passenger experience for Allegiant Air
Domain
Aviation / Airline Operations
Deliverable
product features
Required skills
Customer service, baggage handling, conflict resolution, regulatory compliance, physical labor, computer skills, safety enforcement
Preferred skills
Valid driver's license
Responsibilities
Process tickets, check baggage, monitor carry-on limits, assign seats, handle denied boarding, enforce FAA and airport regulations, assist customers with special needs, manage lost/delayed baggage claims, maneuver jet bridges and ground equipment, complete required reports.
Seniority
Entry-level, hands-on IC