Ground Operations Coordinator
Core
Primary communication link between ground operations and customers, coordinating all aircraft handling processes including towing, gate activity, and flight record updates.
Role type
Ground Operations Coordinator
Builds
Aircraft handling processes, flight records, and operational performance metrics
Domain
Aviation ground handling
Deliverable
physical/clinical work
Required skills
Communication, problem-solving, time management, computer skills, leadership
Preferred skills
Airline ramp experience
Technologies
Radio equipment, computer systems for tracking flights and cargo
Responsibilities
Monitor all flight activity and update daily flight records, coordinate all towing activity and track gate changes, search and seal aircraft that are RON, ensure resources are allocated to meet operational demands, report unserviceable GSE to maintenance, maintain SLA and daily performance statistics.
Seniority
Entry-level to Junior