Operations Specialist 9 – Employee Relations (ER)
Hybrid
Core
Provide expert employee relations advice and guidance to line managers via phone, manage end-to-end ER cases, and coach managers on people policies and processes.
Role type
Employee Relations Operations Specialist
Builds
Employee relations case management support and service improvement
Domain
Human Resources / Employment Law
Deliverable
client delivery
Required skills
Employee relations case management, UK employment legislation knowledge, stakeholder management, coaching and mentoring, risk assessment, policy adherence, record keeping
Preferred skills
CIPD qualification (Level 5+), commercial acumen, empathy
Technologies
ER case management systems
