Operations Specialist 9 – Employee Relations (ER)
Hybrid · United Kingdom
Core
Provide expert employee relations advice and guidance to line managers via phone, manage end-to-end ER cases, and coach managers on people policies and processes.
Role type
Employee Relations Operations Specialist
Builds
Employee relations case management support and coaching for line managers
Domain
Human Resources / Employee Relations
Deliverable
client delivery
Required skills
Employee relations case management, knowledge of UK employment legislation, stakeholder management, coaching and mentoring, risk assessment, policy compliance, record keeping
Preferred skills
CIPD qualification (Level 5+), commercial acumen, empathy
Technologies
ER case management systems
