Director, Sales Experience
Core
Oversee Client Development team performance and goals, manage Group Selling Managers, and drive a customer-focused sales experience across store, digital, and remote channels.
Role type
Senior management director (luxury retail sales)
Builds
Customer-focused sales programs and experiences for luxury retail clients
Domain
Luxury retail fashion
Deliverable
product features
Required skills
Luxury retail fashion experience, senior retail management, team building and coaching, strategic planning, data analysis of customer behavior, executive communication
Preferred skills
Experience navigating complex business problems, collaborating across corporate functions, leading large-scale projects
Responsibilities
Oversee Client Development team performance and goals, communicate store vision and goals to team members, partner with Brand Experience, Restaurants, Merchants, and Regional teams, support Store GM responsibilities, determine strategic objectives with Store GM, analyze internal/external customer behavior and trends, facilitate Store Leadership Team meetings
Seniority
Director, senior management