Global Flagship Assistant Business Manager - Tom Ford - Harrods Knightsbridge
Core
Lead, coach, and develop a team of Specialists to achieve sales, customer service, and operational targets at the Tom Ford flagship counter in Harrods Knightsbridge.
Role type
Assistant Business Manager (Retail Operations)
Builds
Sales performance and customer experience for Tom Ford prestige beauty products
Domain
Luxury Beauty / Fragrance
Required skills
Retail operations management, team leadership and coaching, sales target achievement, inventory management, cash reconciliation, point-of-sale software proficiency, event management, customer relationship management
Preferred skills
Fragrance industry experience, managing large teams, beauty industry background
Responsibilities
Recruit and retain customers through strategic targeting and in-store events, coach and mentor Specialists to reach full potential, execute agile business plans, manage inventory and cash reconciliation, provide personalized customer service
Seniority
First-level management, self-starter