Counter Manager - Tom Ford - Full Time - John Lewis Retail Store - Milton Keynes, Buckinghamshire
Core
Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets for prestige beauty brands.
Role type
Retail Store Manager (Counter Manager)
Builds
Sales performance and customer experience for luxury beauty products
Domain
Retail / Luxury Beauty
Required skills
Team leadership, Business planning, Customer relationship management, Strategic targeting, Financial planning, Resource management
Preferred skills
Coaching, Event management, Consumer insights, Front-line marketing
Responsibilities
Recruit and retain customers through strategic targeting and in-store events, Coach and develop Sales Associates, Execute business plans to meet sales targets, Manage resources and financial plans, Handle difficult customer service situations, Lead a high-performing team