Associate, Electronic Gift Card
Core
Handle inbound calls to resolve customer queries regarding electronic gift cards using internal software and apps.
Role type
Customer service associate (gift card operations)
Builds
Customer resolutions for gift card transactions
Domain
Retail / Gift card services
Deliverable
client delivery
Required skills
Inbound call handling, process adherence, SLA management, dashboard reporting, CRM proficiency, Excel, Word
Preferred skills
Prior US call center experience, gift card process experience
Sourced via workday · Listed on CareerPlan, which tracks 854,000+ jobs from 20+ sources.
