Sales Manager, Jewelry
Core
Lead a team of client advisors in a luxury retail environment to drive sales, build client relationships, and deliver exceptional customer experiences.
Role type
Senior IC Sales Manager (Luxury Retail)
Builds
Client relationships, sales performance, and team capability within a luxury fashion store.
Domain
Luxury Retail / Fashion
Deliverable
product features
Required skills
Team leadership and coaching, clienteling and relationship management, sales strategy execution, performance management, conflict resolution, scheduling and operations oversight, data analysis for client spend patterns, social media utilization for client engagement, product knowledge training.
Preferred skills
Luxury retail fashion experience, 4-year degree, adaptability to diverse situations, resilience in changing environments.
Technologies
Clienteling tools, Google Workspace, social media platforms.
Responsibilities
Recruit, onboard, and train direct reports; coach associates on clienteling and selling behaviors; manage team scheduling and daily task prioritization; execute client development initiatives and events; analyze client data to increase wallet share and repeat business; enforce department policies and audit compliance; model brand culture and exceptional service standards.
Seniority
Senior, hands-on IC