Director, Quote to Cash
Core
Strategic leadership for global Billing Operations, Collections, Customer Payments, and Billing Systems to drive operational excellence and financial performance across the Quote-to-Cash lifecycle.
Role type
Director, Global Quote to Cash Operations
Builds
Scalable operating processes, global shared services organization, and enterprise technology ecosystem (Salesforce, Zuora, NetSuite)
Domain
SaaS / Service Commerce / Enterprise Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise transformation leadership, global operations management, offshore/shared services oversight, strategic outsourcing partner management, process standardization, organizational change management, SOX controls, executive reporting
Preferred skills
MBA, CPA, Lean Six Sigma, AI-enabled operations, CPQ, Revenue Recognition, enterprise automation
Technologies
Salesforce, Zuora, NetSuite, AI automation, CPQ, Stripe, Avalara
Responsibilities
Lead managers and global teams including strategic partnership with outsourcing providers; Design scalable operating processes supporting growth and acquisitions; Lead operational execution of technology transformations; Improve operational KPIs, DSO, and billing accuracy; Coach and develop managers and future leaders
Seniority
Director, strategic leadership & global scale