Twilight Manager
Core
Manage and lead the twilight shift transition from day to night, ensuring high availability standards, shop floor safety, and legal compliance across all store departments.
Role type
Retail store shift manager
Builds
Retail store operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, shift planning, process execution, independent decision-making, customer service focus, talent development
Preferred skills
Experience in retail grocery environments, ability to manage change, flexibility for weekend shifts
Responsibilities
Plan and execute trading activity on the shop floor during twilight shifts, lead and coach colleagues to deliver excellent standards, ensure shop floor readiness before handover to night team, develop team members and foster a positive culture