General Store Manager
Core
Lead planning and execution of day-to-day operations for a large-format Superstore, ensuring efficiency, safety, and compliance across Non-Food, Online, and Customer departments.
Role type
General Store Manager
Builds
Operational excellence and consistent customer experience in a Superstore/centre
Domain
Retail (large-format Superstore)
Deliverable
product features
Required skills
Operational leadership, commercial awareness (availability, waste, shrink management), team coaching and development, data-driven decision making, cross-departmental collaboration, HR policy management
Preferred skills
Experience in large-format retail environments, track record of reducing waste and managing shrink, ability to manage change and build resilience
Technologies
POS systems
Responsibilities
Maximize product availability and minimize waste/shrink, drive operational standards and compliance, coach and develop leadership teams, collaborate across departments for seamless customer experience, manage complex employee relations cases
Seniority
Senior, hands-on IC